- Warranty -

RESIDENTIAL INSTALLATION WARRANTY Kiss Carpet warrants our carpet labor for a period of one (2) year. As long as the carpet remains installed and the residence is occupied by the original purchaser of the carpet. This warranty applies to residential (non-commercial) installation of new carpet purchased from Kiss Carpet and installed by Kiss Carpet's own installation experts over Kiss Carpet's pads, or direct-glued to customers' floors. Types of service provided at no charge under the terms of this warranty include remaking of seams which gap, ravel or fray, restretching of carpet which wrinkles, and replacement or repair of transition material (metals, vinyl strips, etc.) which become loose. This warranty does not apply to repairs necessitated by abuse, flooding, improper cleaning, or by customers' own repairs or removal of carpet to install stereo wires, cable, phone wires, etc. Consequential or incidental damages resulting from installation services are not covered by this warranty. RESILIENT FLOORING Kiss Carpet warrants all resilient flooring labor for a period of one (2) year from the completion of installation. This warranty applies to residential (non-commercial) installation of resilient flooring purchased from Kiss Carpet and installed by Kiss Carpet's own installation experts over underlayment purchased and installed by Kiss Carpet or substrate prepared and/or approved by Kiss Carpet. This warranty does not apply to installation of resilient flooring installed over customer-installed underlayment or customer-prepared substrate. Types of service provided at no charge under the terms of this warranty include repair of seams which gap, repair or replacement of transition materials (metals, vinyl strips, etc.) which become loose, and removal of bubbles resulting from inadequate application of adhesive. This warranty does not apply to repairs necessitated by abuse, flooding, improper maintenance, foundation settling or sub floor movement. Consequential or incidental damages resulting from installation services are not covered by this warranty. WARRANTY ON MATERIAL All warranties on material are strictly held by the manufacturer. Kiss Carpet will assist in making any claims. In such cases where replacement is necessary and your flooring is not available for any reason (such as, but not limited to, discontinued, close outs, drop patterns, one of a kind, or because of special pricing) you may select another carpet at comparable price of the original purchase. No refunds.